Hoot O&M Service
Certified Maintenance from California’s Authorized Hoot Manufacturer
Every Hoot system installed in California requires a lifetime O&M service agreement. We’re the authorized source — and we know your system inside and out, because we built it.
Your Authorized Hoot O&M Provider
California requires a lifetime Operation & Maintenance service agreement for every advanced treatment system — it’s not optional. As the state’s only authorized Hoot manufacturer and distributor, Superior On-Site Solutions provides the certified O&M service your system and your county require.
We know your system better than anyone else — because we manufactured it. When we show up for a service visit, we’re not learning on the job. Call us at 916-436-8457 to schedule your next O&M visit.
Is your alarm going off? Don’t panic — it’s usually not an emergency. Call us at 916-436-8457 and we’ll walk you through what the alarm means and get you scheduled fast.
What’s Included in Every O&M Visit
Each scheduled service visit covers a complete inspection and functional check of your entire system. We handle the paperwork and county reporting so you don’t have to.
- Aeration blower inspection and performance check
- Control panel diagnostics
- Pump activation and float testing
- Alarm system test
- Dispersal field review
- Tank condition assessment
- County O&M report preparation and submission
Sampling Services
Some California counties — including Napa, Lake, and Santa Cruz — require periodic effluent sampling as part of your O&M compliance. We handle the entire sampling process from collection to county submission.
Sample Collection
Proper chain-of-custody sample collection from your system’s sampling port, handled by our experienced field team.
Lab Coordination
We coordinate directly with the laboratory for submission, analysis, and results — no extra steps for you.
County Submission
We prepare and submit all required compliance documentation to your county environmental health department.
Compliance Reminders
We track your sampling schedule and remind you when the next visit is due so nothing falls through the cracks.
Hoot Repairs & Parts
When something needs to be repaired or replaced, we use genuine Hoot components — not substitutes. As the authorized California manufacturer, we have direct access to parts that other service providers have to order and wait for. We stock and install:
- Aeration blowers
- Control panels
- Sensors and floats
- Diffusers and air lines
- Effluent pumps
- Lids and risers
Trusted by California Homeowners
Since 2007
“I’ve used this company twice now. Each time they were extremely quick to respond and come to my home. They knew exactly what the problem was and how to fix it. My mind was put at ease and good quality work was completed.”
“Great product! Great people! They actually call you back. Our septic installation only took two days to complete and the SOS Team made sure everything worked perfectly before they left. Thanks SOS!”
“Very professional group of people that we appreciate now and going forward. Rick and his team are knowledgeable and always available for questions with no nonsense answers.”
Schedule Your O&M Service
Whether it’s a routine visit, a county-required inspection, or an alarm you need diagnosed — we’re ready to help. Call or send us a message and we’ll get you scheduled.