Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of sosonsiteca.com (the “Site”) and the text messaging program operated by Superior On-Site Solutions (“SOS,” “we,” “us,” or “our”). By using the Site or opting in to receive text messages from us, you agree to these Terms. If you do not agree, please do not use the Site or our text messaging program.

1. Use of This Website

You may use the Site to learn about our products and services and to contact us. You agree not to misuse the Site, interfere with its operation, attempt to gain unauthorized access to it, or use it for any unlawful purpose.

2. Information on This Site

The content on this Site, including information about Hoot advanced wastewater treatment systems, maintenance, alarms, and county requirements, is provided for general informational purposes only. It is not engineering, design, legal, or regulatory advice for your specific property. Site conditions, county rules, and system requirements vary. Please contact us or a qualified professional about your particular situation.

Pricing, product details, and availability shown on the Site are subject to change without notice and do not constitute an offer or a binding quote.

3. Sales and Services

All sales of equipment and all services are governed by the written estimate, purchase agreement, service agreement, and Master Terms & Conditions provided to you at the time of purchase. If anything on this Site conflicts with those documents, those documents control.

4. Text Messaging (SMS) Terms

Program description

Superior On-Site Solutions sends text messages to customers and business contacts who have opted in. Messages may include appointment and service scheduling, service visit reminders and follow-ups, alarm and system service updates, responses to your questions, project and delivery updates, and requests to review our service.

How you opt in

You opt in to receive text messages from us when you provide your mobile number and agree to receive texts, for example by checking the consent box on our website contact form, by texting us first, or by giving us verbal or written permission when you schedule service or place an order. Consent to receive text messages is not a condition of purchasing any product or service.

Message frequency

Message frequency varies based on your service needs and interactions with us.

Cost

Message and data rates may apply. Check your mobile plan for details. SOS does not charge for text messages.

How to opt out

You can cancel at any time. Reply STOP to any message from us. You will receive one confirmation message and no further texts unless you opt in again. You may also reply UNSUBSCRIBE, CANCEL, END, or QUIT.

Help

Reply HELP to any message for assistance, or contact us at 916-436-8457.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for more information about how we handle your information.

5. Intellectual Property

The text, photos, logos, graphics, and other content on this Site belong to Superior On-Site Solutions or are used with permission, and are protected by copyright and trademark law. You may not copy, reproduce, or distribute Site content for commercial purposes without our written permission. Hoot and related marks belong to their respective owners.

6. Links to Other Websites

The Site may link to third-party websites, such as county agencies, manufacturers, or review platforms. We do not control and are not responsible for the content or practices of those sites.

7. Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW. Product and service warranties, if any, are provided only in the written warranty documents that accompany your purchase.

8. Limitation of Liability

To the fullest extent permitted by law, Superior On-Site Solutions will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Site or our text messaging program.

9. Governing Law

These Terms are governed by the laws of the State of California. Any dispute relating to these Terms will be resolved in the state or federal courts located in Sacramento County, California.

10. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and the effective date above will be updated.

11. Contact Us

Superior On-Site Solutions
3643 Bradshaw Road #H-311
Sacramento, CA 95827
Phone: 916-436-8457
Toll Free: 877-669-4668