Privacy Policy

Privacy Policy for Superior On-Site Solutions

This Privacy Policy applies to the website sosonsiteca.com, operated by R and R Consulting Corporation, doing business as Superior On-Site Solutions, located in Sacramento, California. By using our website, you agree to the collection and use of information in accordance with this policy.

What Information We Gather

We collect information you voluntarily provide to us when you contact us through our website, request a quote, or submit a form. This may include:

• Your name and contact information including email address and phone number
• Your property address or general location when relevant to a service inquiry
• Details about your project or service needs as provided in contact forms
• Any other information you choose to include in your message to us

We also collect certain non-personal information automatically when you visit our website, including your browser type, IP address, pages visited, and time spent on the site. This information is collected through standard web analytics tools and is used only to improve our website and understand how visitors use it.

How We Use Your Information

Information you provide to us is used solely to respond to your inquiry, provide the services you have requested, and communicate with you about your project or account. Specifically, we use your information to:

• Respond to your questions, service requests, or quote inquiries
• Schedule and coordinate service visits, inspections, or installations
• Send you information relevant to your service or system that you have requested
• Maintain records related to your Hoot system service history and compliance requirements
• Improve our website and customer service based on aggregate usage patterns

We do not sell, trade, or rent your personal information to third parties. We do not use your information for unsolicited marketing purposes.

Third-Party Services

Our website may use third-party tools and services including Google Analytics for website traffic analysis, WPForms for contact form processing, and standard hosting infrastructure provided by our web host. These services may collect limited technical information in accordance with their own privacy policies.

We may share your information with third parties only in the following circumstances:

• When required by law, court order, or government authority
• When necessary to protect the rights, property, or safety of Superior On-Site Solutions or others
• With service providers who assist us in operating our business, under strict confidentiality agreements

Cookies and Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Please note that some portions of our website may not function properly if cookies are disabled.

We do not use cookies to track your activity across other websites or for advertising purposes.

Your Rights and Choices

You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, and request that we delete your personal information, subject to any legal obligations we may have to retain it.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us using the information below.

How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption for data transmission, and access to personal information is limited to staff who need it to perform their job functions.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

This Privacy Policy was last reviewed and updated on April 30, 2026.

Questions About This Policy

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out: